Taft's One-Year Warranty
Taft Furniture Warehouse and Showroom, Ltd. provides a one-year limited warranty for upholstery and case goods (excludes mattresses) sold under this contract unless such goods were sold "As is" or placed into commercial use by the buyer.
(Scroll down to see Mattress Warranty Information)
This warranty is for the benefit of the original purchaser only and provides that goods sold will be free from manufacturers defects, defined as quality, construction, fit and finish within the standards and specifications set forth by the manufacturer. This warranty does not apply to the wear, colorfastness, or cleanability of fabric, vinyl or leather, and is void in the case where goods have been misused,abused,tampered with, or relocated from the original address or delivery address.
Taft shall have the right at its option to repair or replace the goods within a reasonable amount of time after they are notified of the defect. Normal wear and tear of any items and or pilling of upholstery fabric is not warranted hereunder. Failure to make a claim shall constitute an irrevocable acceptance of the goods.
*Use of any items in a nonprivate, residential or commerical establishment voids this warranty.
Repair or Replacement
Taft shall have the right at its option to repair or replace the goods within a reasonable amount of time after they are notified of the defect. Repairs will be made at the customer's home, in Taft's facility or in manufacturer's facility. If any defect is not repaired at the first attempted service, the buyer agrees to allow Taft Furniture Warehouse and Showroom, Ltd. additional attempts to correct the defects as may be fair and reasonable.
In the unlikely circumstance a repair cannot be made, and a replacement is required, buyer shall allow Taft reasonable time to make the replacement including reasonable time to order new merchandise from the manufacturer. Repair or replacement is the sole discretion of Taft. If replacement is determined, we will deliver to you, if the original merchandise was delivered. Delivery fees for repair or exchange will be the responsibility of the customer. If the original merchandise was picked up, you must pick up the replacement merchandise upon returning the defective merchandise to us.
Mattress Manufacturer Warranty Information
In order for this limited warranty to be valid, customer must be original purchaser and must provide a copy of the original store receipt. In the event that a defect may occur, Taft Furniture will inspect under manufacturer's guidelines and submit the claim to the manufacturer. Should the manufacturer deem the bedding to be defective, repair or replacement must be authorized by the manufacturer. If identical materials are not availbale at the time of product service, Taft reserves the right to subsitute material of equal value.
Customer is responsible for transportation costs for the product to and from the store. These costs are equal to our current delivery charges. If customer returns product themselves, customer is resposibile for protecting product in transit. We reserve the right to refuse service and void the warranty when upon receipt from customer the bedding is found to be in an unsanitary condition or when product shows signs of customer abuse.
Please refer to manufacturer's warranty attached to bedding for further information.
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Comfort Solutions Matrress Warranty Information - Covers Comfort Solutions, King Koil, iMattress, and Laura Ashley products (Will open in a new window.)
Funiture Manufacturer Warranty Information
Ashley Furniture Warranty (Will open in a new window)
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